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University of Pennsylvania
Suite 318 Franklin Building
3451 Walnut Street
Philadelphia, PA 19104
215.746.4357 (Phone)
215.898.0817 (Fax)

[ BEN Financials ]

Desktop hardware & Software Requirements
Desktop & Printer Requirements & Standards

Consistent with Information Systems and Computing's recommendations for accessing Penn's central administrative systems, these are the desktop configurations for BEN Financials. Consult your Local Support Provider (LSP) if you have questions or need assistance installing the software.

IMPORTANT NOTE: Since BEN Financials was rolled out, some users have experienced problems using supported versions of software with certain features of BEN Financials. In cases where an unsupported version is the only solution to the problem, users and LSPs are advised to install the unsupported version. Such cases are detailed on the BEN Financials Advisories page at http://www.finance.upenn.edu/ben/benfin/advisories.shtml. We regret that these situations occur, but it is not possible for the University to keep up with every requirement imposed by an individual application vendor.

ATTENTION USERS WHO RUN REPORT EXTRACTS IN BEN FINANCIALS: End-users will now retrieve their extract files by using Secure Share Exchange Service. NOTE: End-users can no longer retrieve extract files from their home directory on the BEN Financials FTP server (Findata).

Documentation on Extracts and extract retrieval can be found at: http://www.finance.upenn.edu/ben/benfin/documentation/reportdoc/guide8.shtml#filt

Secure Share file exchange application is available to all Penn faculty and Staff with a valid PennKey and PennKey password and can be assessed at: https://medley.isc-seo.upenn.edu/secureShare/jsp/fast.do

Windows XP - BEN Financials
Macintosh OS 10.x - BEN Financials
Windows and Macintosh Additional Information

Windows XP

• Windows XP Professional Service Pack 2 is supported and recommended
• Recommended Configuration: 2008-2009 desktop standard

Note: a Macintosh booted into Windows XP using the Mac OS 10.5 version of Apple’s BootCamp middleware and meeting the 2008-2009 desktop standards meets this specification.

• Web Browser: IE 7.0 , Mozilla Firefox 3.0.x
• Client Software:
  • BEN Financials and BEN Pays Invoice Imaging: SUN JRE 1.5.15 or higher
  • BEN Requisitions and Penn Marketplace: SUN JRE software is NOT required for end users who have access ONLY to the Requisitioner responsibility (i.e., to shop in the Penn Marketplace)
• Monitor:
  • Recommended: 1024x768 resolution
  • 17-inch or larger monitor recommended, but not required
• Web Browser: IE 8.0 is NOT Currently Supported
• Important Note:
  • It is likely that Microsoft will release the next version of their Internet Explorer web browser for Windows (version 8) in the first quarter of 2009. Microsoft plans to push Internet Explorer 8 out to computers running Windows XP and Windows Vista via Automatic Update sometime in early 2009.
  • Information Systems & Computing (ISC) is currently contacting various stakeholders across the University to determine if their applications work as expected with the latest release candidate of Internet Explorer 8 (currently RC1).
  • ISC suggests that support providers that have clients using BEN Financials, Hyperion, or OASIS block the download via Automatic Update of Internet Explorer 8. Instructions and the blocking tool can be found here (requires Microsoft's Genuine Advantage Validation):
    http://www.microsoft.com/downloads/details.aspx?FamilyID=21687628-5806-4ba6-9e4e-8e224ec6dd8c&displaylang=en

Macintosh with OS 10.x

Requirements for BEN Financials and BEN Pays Invoice Imaging: To use BEN Pays, BEN Balances, and/or the full complement of BEN Buys capabilities, you will need this configuration:

• G4 with Mac OS version 10.4.x and Virtual PC (VPC 5.0.4 or higher emulating Windows XP) or Intel-based Mac with Mac OS 10.4.x or Mac OS 10.5.x (Parallels Desktop or VMware Fusion emulating Windows XP); native Mac OS is not supported.
• At least 512 MB should be allocated to Virtual PC with 1.0 GB being allocated to Parallels Desktop or VMware Fusion
• Minimum Recommended Configuration: 2008-2009 desktop standard
• Web Browser: IE 7.0, Mozilla Firefox 3.0.x
• Client Software:
  • BEN Financials and BEN Pays Invoice Imaging: SUN JRE 1.5.15 or Higher
  • BEN Requisitions and Penn Marketplace: SUN JRE software is NOT required if the end user has access ONLY to the Requisitioner responsibility (i.e., to shop in the TPN/Penn Marketplace)
• Monitor:
  • Recommended: 1024x768 resolution
  • 17-inch or larger monitor recommended, but not required

Windows and Macintosh: Additional Information

For additional information on desktop standards or if you are purchasing a new system, consult your local support provider (LSP) or refer to the 2008-2009 desktop standards.