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[ BEN Financials ]
FAQ Answer - BEN Balances
FAQs
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Why do some queries take longer than
others on the Revenue/Expense Inquiry form?
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Response times for retrieving the data can vary a great deal and are directly
related to the level of concurrent activity in the system and the amount of data requested in
the query. In general, you should expect that response times for querying the general
unrestricted fund (000000) will be greater than the response times for other accounts.
You can improve this response time by restricting the query -- e.g., by supplying
PROGRAM or CREF values in the query parameters or requesting a lower level
revenue/expense category -- whenever it is feasible to do so. In the meantime,
we are are monitoring performance statistics and continue to work on improving
overall performance.
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