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FAQ Answer - BEN Balances
FAQs

Where do I call for help or to report a problem accessing or using the Revenue/Expense Inquiry and Freeze Grant features?

 

If you have questions or need help setting up your computer to access these web-based features, contact your local computing support provider (LSP). A complete list of LSPs is available at http://www.upenn.edu/computing/view/support/staff.html

For issues about freezing/unfreezing grant accounts, Research Services has asked each School to develop internal policies for using this functionality and resolving problems associated with "frozen" accounts. Please contact your business administrator if you need more information.

If you have other problems or questions about using these features, please call BEN Helps at 6-HELP.

Comptroller Spotlights

FY2012 Closing Instructions
New Category Codes
GL Object Codes FY2012

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