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Although the default file format for a downloaded report is readable without any
conversion necessary by Microsoft Excel, you'll need to associate Excel with the file
type (which is SYLK, although downloaded files will have a ".SHOW" extension) the
first time you download report results (or choose to view without downloading) or open
a file you downloaded using Netscape. (This process will likely be seamless for Internet
Explorer users, or you can follow steps similar to those listed here.)
When you click "Download full results to Excel" you'll likely see a message like
"Unknown file type. You have started to download a file of type application/excel."
Select "Pick App" from the options provided. Then, in the next window, click "Browse".
The "Select an appropriate viewer" window will appear, which you can use to browse
your hard drive and locate the Microsoft Excel application. (If you're not sure where
Excel is stored on your PC, check with your Local Support Provider.) Once you've found it,
click "Microsoft Excel", and the path will be filled in automatically. Click OK, and then choose
whether to open the file or save it to disk.
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