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The message indicates that you are using a web browser version
that does not have the type of encryption required by GRAM, and you will
need to update your browser. Information for Netscape and Internet Explorer
users follows. Note that ISC strongly recommends that you update to the
version of Netscape or Internet Explorer currently supported at the
University. Later versions are incompatible with some University
services.
For Netscape users. This is most commonly a problem for some users with
Netscape versions 4.06 - 4.5. Although users with browser versions as low as Netscape 4.06
(with 40 or 128-bit encryption) can access BEN Reports, GRAM requires
browsers with 128-bit encryption. The most recent supported
version of Netscape (version 4.73, as of this writing) now includes
128-bit encyruption automatically: previous versions distinguished
between the levels of encryption. You can download it from the Netscape
Communicator page on Penn's
supported products web
site.
To determine which level you have, in
Navigator or Communicator, go to the Help menu and select About
Navigator (or Communicator). Look for the section that reads "Contains
encryption software from RSA Data Security, Inc". If the next paragraph
says "This version supports U.S. security", that means you have 128-bit
security. If it says international security, that means you
have 40-bit security. If you have the "International security" version,
you should upgrade your browser to a version that supports full
encryption. The current University-supported version of Netscape (4.73)
includes this automatically.
For Internet Explorer users. You may see a similar message, or have
difficulty displaying the GRAM login page at all. To determine what level of
encryption your IE browser supports, go to the Help menu and select
About Internet Explorer. The encryption level is described as "Cipher Strength". If
anything less than 128-bit is listed, you should update to Internet
Explorer 5.0, the current University-supported version. You can download it from the
Internet Explorer page on Penn's
supported products web site.
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