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Invoice Inquiry Definitions

Back to Browse Topics - > Invoice Inquiry

Querying Credit Memos

In PO Manager or Invoice Inquiry responsibility:

  • Inquiry> Invoices
  • Enter one or more of the following search criteria (Supplier Name, Supplier Number, Credit Memo Number, Type, Amount and/ or Dates)

Note: If you enter limited criteria, you will receive the following message: No blind queries allowed for this form. Please enter criteria in Supplier Name, Supplier Number, or Credit Memo number. The more search criteria entered, the more refined the search will be.

  • Click FIND
  • If there are any credit memos issued by the supplier, they will be listed

Things to remember:
If searching by ‘Credit Memo Amount’ NOTE- do not enter dollar amount as a positive number.

  • Entering the exact dollar amount (example: -50)
  • Enter a (dollar range)
    Note: The higher dollar amount must be entered in your search first (example: -75 to -50). If you enter the lower dollar amount first [-50] you will receive the following message: “APP-SQLAP-1008: The minimum amount cannot be greater than the maximum amount”.

If searching by Date

  • Enter a date range
Note: Do not enter a date parameter that is prior to the date the item was returned to the supplier

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Fast Facts

FastFacts are useful tips about BEN Financials. To see a complete FastFact, click MORE. To view all of the FastFacts click on 'FastFacts' from the left navigation column.
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