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Suspense Definitions

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Definition of Suspense Transactions

Suspense account entries result when a transaction, originating from a system outside of BEN Financials and transferred to BEN via a feeder file, contains an error. Errors can result from one of the following situations:

  • Invalid mapping of the legacy account to the related BEN Financials account
  • A specific segment value is either invalid, expired, or disabled
  • Invalid BEN Financials account format
  • BEN Financials account violates internal account mapping logic.

Purchase Orders will not generate suspense transactions because all entries are validated at the time of entry or save process. Prior to March 2016 Manual Journal entries would generate suspense transactions if Debits and Credits were NOT balanced prior to posting. A new process has been put in place which validates the balances of Debits and Credits, and if they do NOT balance the system will NOT post the Manual Journal Entry and will automatically place a Control Total of 0.01 in the Manual Journal Entry. The User is responsible for correcting unbalanced Journal Entries.

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Fast Facts


FastFacts are useful tips about BEN Financials. To see a complete FastFact, click MORE. To view all of the FastFacts click on 'FastFacts' from the left navigation column.
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