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Philadelphia, PA 19104
215.746.4357 (Phone)
215.898.0817 (Fax)

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System Error Message Definitions

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The connection to the supplier website cannot be established - 700 Authentication Failure unable to get supplier login url from login response

This error is received when a recent rehire attempts to access the “Shop at Penn Marketplace” site. When an end-user is terminated, their access to Shop at Penn Marketplace is deactivated as well as their Requisitioner or PO Manager access. If they are rehired and regain access to BEN Buys, this error is received if their access to the Penn Marketplace has not been reactivated. Send an email to: mktplace@exchange.upenn.edu and the responsible person will reactivate the end-user account.

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Fast Facts


FastFacts are useful tips about BEN Financials. To see a complete FastFact, click MORE. To view all of the FastFacts click on 'FastFacts' from the left navigation column.
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