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Comptroller's Office
University of Pennsylvania
Suite 312 Franklin Building
3451 Walnut Street
Philadelphia, PA 19104
215.898.7593 (Phone)
215.898.0817 (Fax)

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Office of the Comptroller

[ Disbursements - Accounts Payable ]

Voids and Reissues

  • Financial Policy - 2316
  • All requests for voided checks must be submitted on the Check Cancel/ Stop Payment Request Form. Stop/Void/Reissue requests are completed in the order they are received. Completion times vary depending on the volume of requests received at a given time. On average, requests are completed within 7-10 business days of receipt.
  • The Check Cancel/Stop Payment Request Form must include an explanation of why the check should be voided/reissued. The check will not be voided/reissued without a valid business reason. If the funds are still due to the payee a check cannot be voided it must be reissued.
  • Please allow 30 days before submitting a stop/reissue request if the check was mailed to the correct address.
  • A check mailed to the correct address that was confirmed as being received and was either lost or damaged can be reissued earlier.
  • A check mailed to the incorrect address can be reissued earlier.

A re-issued check will be issued as it was originally requested. Please do not request Will Calls for reissue checks.

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Comptroller Spotlights

GL Object Codes FY2019
Concur Expense Type/Object Code Matrix (2019)
FY2018 Closing Instructions
FY18 Closing Calendar QRG
Guide to RCM Year-End Closing
RCM Year-End Closing Summary Template
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