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Comptroller's Office
University of Pennsylvania
Suite 312 Franklin Building
3451 Walnut Street
Philadelphia, PA 19104
215.898.7593 (Phone)
215.898.0817 (Fax)

[ Accounts Payable ]

Voids and Reissues

• Financial Policy - 2316
• Checks are voided daily. All requests for voided checks must be submitted on the Check Cancel/ Stop Payment Request Form. Stop/Void/Reissue requests are completed in the order they are received. Completion times vary depending on the volume of requests received at a given time. On average, requests are completed within 7-10 business days of receipt.
• The Check Cancel/Stop Payment Request Form must include an explanation of why the check should be voided/reissued. The check will not be voided without a valid business reason. If the funds are still due to the payee a check can not be voided.
• Checks mailed to the correct address should not be reissued until after the check has become stale. This happens after 90 days without the check being cashed.
• A check mailed to the correct address that was confirmed as being received and was either lost or damaged can be reissued prior to it going stale.
• A check mailed to the incorrect address can be reissued prior to it going stale.