[ Travel ]
Amtrak Quik-Trak
Domestic Air/Rail Travel :|: Amtrak
|
Since service fees for Amtrak tickets are no longer reimbursed by the University, travelers are
encouraged to use the Amtrak kiosk that is located here on campus. The machine is called a
Quik-Trak machine and it is located in Houston Hall, ground level vendor area
(across from STA Travel).
This Amtrak Quik-Trak machine is the same as those self-ticketing machines located at 30th
Street Station. Faculty, staff and students alike are able to make reservations with the machine
itself or on the Amtrak website at www.amtrak.com.
Just enter your credit card, punch in your
reservation or reservation number and your Amtrak ticket is generated. It is quick, easy and
you won't incur any travel agency service fees!
Amtrak tickets can be issued for most reservations between Philadelphia, New York and
Washington, D.C. by using this self-ticketing machine. . . even student discounts.
So, don’t stand in line at 30th Street Station anymore . . . get your tickets here on campus!
For additional information on how to use Quik-Trak machines,
click here.
|
 |
Amtrak Tickets For Non-Employees
Please note that the kiosk in Houston Hall assumes your travel commences from Philadelphia. If you are buying
a ticket for someone else traveling here you should book the reservation on the
Amtrak web site. You can purchase the ticket
and provide the traveler with the reservation number. They can enter the
reservation number in any Amtrak kiosk along with a credit card. They can select "Advanced
Paid Tickets" and "Print Tickets". The $0.00 on the ticket indicates that they have already been paid for.
When purchasing or picking up tickets at the kiosk, please keep in mind that you can only do three
transactions at the kiosk per card, per location, per day. This policy is to protect against the
occurrence of any possible fraudulent activity. However, if you have a group of people traveling together, you can put up to
8 people on a single reservation.
Refunds
If you need to refund an Amtrak ticket purchased from this machine, you can do one of two things:
Mail the ticket back to:
AMTRAK
Customer Refund Department
Box 70, 2nd floor, North Tower
30th Street Station
Philadelphia, PA. 19104-2898
Take it to any Amtrak counter and ask them to process the refund
Service Issues
If you are experiencing any service issues with the machine, please contact Susan Storb
at 308 Franklin Bldg (215.898.3307) or via email at
storb@pobox.upenn.edu.
Questions & Answers
| Q1: |
Can I buy an Amtrak ticket with most major credit cards? |
| Yes. The Amtrak Quik-Trak machine recognizes most major
credit cards such as Visa, MasterCard, American Express, Diner’s Club,
Discover and Carte Blanche. |
| Q2: |
Does it recognize student discounts? |
| Yes. With a valid student ID# you can get discounted
tickets (see Amtrak website for details and restrictions). |
| Q3: |
Can I buy an Amtrak ticket with a Procard in the Amtrak kiosk? |
| Yes. You can purchase Amtrak tickets at the kiosk
with an AX corporate card, your procard or
a personal credit card.
|
| Q4: |
How do I process a refund? |
| Tickets must be returned to Amtrak for a refund. |
| Q5: |
What destinations can I buy tickets for? |
| The common destinations are listed on the first
destination screen. They are New York, Baltimore, Harrisburg,
Washington, DC, New Haven, Lancaster and Metropark, NJ.
Other destinations in the Amtrak Quik-Trak machine are: Atlantic City,
Boston, Buffalo, Hartford, Pittsburgh, Providence, Springfield,
Lancaster, New Carrollton, Stamford, Syracuse, Trenton and more. |
| Q6: |
Can I purchase 10 trip and monthly passes through this machine? |
| Yes. |
|
 |
|
Comptroller Spotlights
Comptroller Offices
|
|
