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University of Pennsylvania
Financial Systems
Suite 318/322 Franklin Building
3451 Walnut Street
Philadelphia, PA. 19104

[ Personal Digital Assistant (PDA) ]

Supported Devices & Software

Note: Any device or software that does not fall within these specifications, will not be configured or supported by ITS.

Treo

• Models 700p (Product Details) 755p (Product Details)
• Palm Desktop OS version 4.x or greater
• Verizon Wireless Voice and Data Service

Blackberry

• Models 8800 (Product Details), 8820 (Product Details) and Curve 8310 (Product Details)
• AT&T Voice and Data Service

Treo and Blackberry handheld devices offered wireless synchronization with:
(Blackberry devices require additional ISC fees)

PDA Purchases

It is strongly recommended that users considering the personal purchase of a PDA with the intention of using the device with University owned equipment, consult an ITS representative for supported devices information.

If a department within the Division of Finance is intending to purchase a PDA for an employee, it is recommended that they submit a request (Footprints Ticket) allowing ITS to make the purchase on the department's behalf. Please include a Budget Code and preferred PDA model within the request.

Support Responsibilities

User

It is the responsibility of the user to submit a request (Footprints Ticket) for support with ITS for the installation, configuration and support of PDA's used for business purposes within the Division of Finance.

ITS

It is the responsibility of the Technical Staff to install, configure and support PDA devices that are connected and synchronizing with University owned computers. ITS will also strive to keep current on new handheld technology as well as keeping PDA users informed of software updates to optimize the performance and functionality of these devices.

PDA Support

ITS reserves the right to treat the following situations as "Low" Priority support issue:

• User has attempted to configure their device on a personally owned computer resulting in the corruption of the PDA configuration installed on the University computer.