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University of Pennsylvania
Financial Systems
Suite 318/322 Franklin Building
3451 Walnut Street
Philadelphia, PA. 19104

[ Remote Access to the Internet/Server ]

Capabilities are available to access the files stored on your network drives (G:, H:, U:, etc.) through a remote secure connection. If you require access to network drives, please submit an ITS Help Desk ticket (Please place you request through the ITS Help Desk here) and confirm your shared network drive letters in the ticket. Please note that VPN connection is NOT needed for the following UPenn systems: ISC Exchange Webmail Server, BEN Financials, PTO System, Business Objects, HR applications, etc. These systems are web based so they do not require remote access to Finance servers or domain.

To enable remote access, please complete a request form and drop it off at the ITS department on the 3rd floor of the Franklin Building (3451 Walnut Street). The form can be downloaded at: http://www.finance.upenn.edu/forms/RASReq.doc

Policy Update:

Remote users should be advised that connection times are now limited. If there is no connection activity for 1 hour (no file modifications on network drives, or leaving computer unattended for 1 hour, etc.), you will be automatically disconnected by the Remote Access System. Also, if you are connected longer than 9 hours consecutively, you will be automatically disconnected. Please keep these policies in mind when using VPN to remote access the Finance network drives.

NOTE: Remote access to the Division of Finance network requires one of the following operating systems: XP Professional, Vista Professional or Windows 7 Professional or higher. Home Edition Operating Systems will not be able to connect to Division of Finance network via remote access.

Please see the Department Service Level Agreement for ITS policy on home computer support.