Penn: Information Technology and Support

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Information Technology & Support

	Policies & Procedures
	Remote Access
	Service Level Agreement
	Personal Digital Assistant (PDA)
	ITS Frequently Asked Questions (FAQ's)
	Email FAQ's
	AirPennNet FAQ's
	ITS Service Center

ITS Projects

	1099 Processing for 2012
	2012 Project Plan
	1099 Fields for 2012
	1099 Audit Creation
	1099 Correction Procedures

	Contact Information
	BEN Documents/Forms
	Give us Feedback on Web Site!

University of Pennsylvania
Financial Systems
Suite 318/322 Franklin Building
3451 Walnut Street
Philadelphia, PA. 19104

Outlook/Exchange Tips

New - Creating and Compacting PST files in Outlook 2010 Acrobat PDF Document

Recovering Deleted Emails in Outlook 2010 Acrobat PDF Document

Exchange Shared Calendaring Best Practices Acrobat PDF Document

"How to create Outlook Rules (which can send emails to folders automatically)" Acrobat PDF Document

"How to reduce your Exchange Mailbox Size Acrobat PDF Document

"How to use Out of Office Assistant in Outlook Web Access (OWA)" Acrobat PDF Document

"Recovering Deleted Emails in Outlook 2003/2007" Acrobat PDF Document

Outlook PST Management Guide

The following links are provided to assist in the maintenance and management of your Outlook PST files.

What is a PST and why does it need to be managed? Acrobat PDF Document

Creating a PST file (Outlook 2007) Acrobat PDF Document

Compacting your PST file Acrobat PDF Document

Outlook PSTs (launches Windows Media Player - with sound)
Note: Please substitute U:\outlook for C:\ drive path in Video

Outlook Calendar on ISC Exchange Server

Guide to Oulook Calendar Sharing for ISC Exchange Server Acrobat PDF Document

Outlook Calendar Overview

Listserv Tip

Listserv Management Best Practices Acrobat PDF Document

MS Word Tip

Turning off Word's Reading Layout Acrobat PDF Document

If after reviewing all tips and tricks and you still need assistance; please contact the ITS Help Desk via a Footprints service ticket by clicking here.

Finance Spotlights

	Budget Planning Tools
	FY10 Grant F&A Rates
	Electronic Grants Submissions - Grant.Gov
	Your Payroll and Tax info
	2012 Annual Financial Report

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