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[ Cashier's Office ] Student Services The role of the Office of the Cashier within the Student Service Center is to distribute refund checks, distribute loan (Stafford and Optional) checks, accept student bill payments, and process student advances. Additional information appears below. If you require further information about the items below, please contact Student Financial Services by email at sfsmail@sfsupenn.edu, by telephone at 215.898.1988 or visit their web-site at http://www.sfs.upenn.edu/. If you need specific information about your student account, you can access Penn-In-Touch web page at https://sentry.isc.upenn.edu/intouch/ or contact Student Financial Services at 215.898.1988. Distribution of Refund Checks All refund checks are issued by Student Financial Services and distributed by the Office of the Cashier. If a student is due a refund check, Student Financial Services will issue the check and notify you via letter that a check has been issued and is ready for pick-up. For your information, Student Financial Services has the ability to issue a refund directly to the student’s bank account in the same manner as the direct deposit of payroll.Loan (Stafford & Optional) Check Endorsements Students can endorse their Stafford loan check and/or optional loan check at the Cashier’s Office. The check will be applied to the student’s account accordingly.Student Bill Payments Students now have the option of paying their bills directly to the Cashier’s Office instead of routing their payments to the University’s lockbox provider. The student’s account will be credited the same day if the payment is received in the Cashier’s Office by 4:30 pm. Any payments received after that time, credit would be applied to the student’s account the following business day.SFS offers students net.pay, a service which enables students to receive their Penn monthly student account bill statement over the web, and to submit payments on-line, using an electronic interface with their bank. Student Advances Student advances must be approved by Student Financial Services. Once an advance is approved, the student can obtain their advance at the Cashier’s Office window. |
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