For all technical support requests, please call our help line at 215-898-HLPU (x8-4578) or submit a request ticket online:

3451 Walnut St., Franklin Bldg, Suite 322, Philadelphia, PA 19104
Support Hours: Mon-Fri, 7:30AM - 5:30PM
3451 Walnut St., Franklin Bldg, Suite 322, Philadelphia, PA 19104
Support Hours: Mon-Fri, 7:30AM - 5:30PM
For all technical support requests, please call our help line at 215-898-HLPU (x8-4578) or submit a request ticket online:
The Financial Systems and Training Department, IT Services (ITS) team provides computer, software application and networking support for nearly 300 customers in 12 business areas.
Learn more about the ITS team and the services we provide by visiting our online support portal at: https://FinanceITS.freshdesk.com.
For technical support or to report a system outage, call our Help Line at x8-HLPU (215.898.4578) or visit the ITS Support Portal to submit a support ticket.
NEED TECH SUPPORT NOW?
Support Hours: Monday - Friday, 7:30 am to 5:30 pm. Support requests after 5:30 pm will be addressed the next business day.
Visit the Division of Finance IT Services Support Portal at https://FinanceITS.FreshDesk.com/