1708 Collection of Student Loan Receivables

The University will adhere to all due diligence requirements in connection with collection procedures for all government sponsored loan programs.

Repayment schedules for student loan balances will be prepared in accordance with government regulations or trust agreements governing the loan programs.

The Office of Student Registration & Financial Services has authority to refer matters to outside billing agents, including attorneys approved by the Office of the General Counsel, to assist in the collection of past due student loan balances.

SRFS currently utilizes the following collection agencies/attorneys for delinquent student loan receivables:

• Williams & Fudge
• CRS (Mainline Recovery Services)
• Recovery Management Services (RMS)
• Watson & Allard
• Gordin & Berger (limited usage)

SRFS places holds on diplomas and future registration for students with accounts in collections. 

• Note: Effective February 1, 2023, students may access their academic transcripts and view their grades even if their account is in collections. 

SRFS is responsible for maintaining, updating, releasing, or waiving such holds.