1902 - Billing and Collection

Document purpose

To establish responsibility and authority for the billing, collection and administration of student tuition, fees and other charges.

effective

January 1989

revised

May 2025

Reviewed

May 2025

Responsible Office

Student Registration & Financial Services

Approval

Student Registration & Financial Services

The Policy

  1. Tuition Approval

    • Undergraduate tuition and the general fee for all schools must be approved by the Trustees.
    • The Dean of each graduate/professional school, in coordination with the Office of Budget and Management Analysis, will determine tuition for each program or school.
  2. Billing Responsibility

    • The Office of Student Registration & Financial Services (SRFS) is responsible for the billing and collection of all student charges.
  3. Billing and Assessment Schedule

    • Tuition and fees are assessed on a term basis.
    • Charges are billed monthly as incurred.
    • Student bills are issued electronically on a monthly basis. Hard copy bills may be issued in special circumstances, upon request.
  4. Payment Requirements

    • All tuition, fees, and other charges are due and payable on or before the due dates established by SRFS.
  5. Academic Updates to Tuition and Fee

    • Deans and directors, or their designees, are responsible for authorizing annual tuition and fee updates for programs within their schools.
    • Updates must be submitted annually in March via the Cost of Attendance workflow tool.
    • The Tuition Management and Student Account Systems team administers the tool and manages user access.
    • Authorized users’ names are maintained by SRFS.
    • All updates are reviewed by Tuition Management, Student Account Systems, and the Budget Office to ensure compliance with cost increase guidelines.
  6. Fee Calculation and Adjustments

    • Tuition and fees are calculated using Banner fee assessment rules.
    • Schools and departments cannot manually adjust tuition or fee charges.
    • Adjustments are made automatically based on changes in student enrollment.
  7. Late Payment Penalties

    • SRFS is responsible for imposing 5% late payment penalties monthly on past-due student accounts, unless a payment arrangement has been approved.
    • Waivers of late payment penalties or other related charges must comply with SRFS-established guidelines.