1903 - Refunds

Document purpose

Students may be eligible for a full or partial refund of tuition, fees or financial assistance.

effective

January 1989

revised

May 2025

Reviewed

May 2025

Responsible Office

Student Registration & Financial Services

Approval

Student Registration & Financial Services

The Policy

  1. Refund policies must be in compliance with government sponsored financial assistance programs as determined by the University Director of Student Financial Aid.

  2. The Office of Student Registration & Financial Services is responsible for verifying the appropriateness of student refunds.

  3. The Office of Student Registration & Financial Services is responsible for processing all student refunds.

  4. Federal refunds include excess of federal aid over eligible credits.

  5. Refunds are typically disbursed via Direct Deposit or paper check.

  6. Students must update their Penn.Pay portal to authorize Direct Deposit, which is the University’s preferred refund method.

  7. If a student’s learning from address is within the United States or Canada and Direct Deposit is not set up, refunds are issued via paper check and mailed to that address by Penn’s third-party vendor, ECSI

  8. If a student’s learning from address is international, refunds are processed via Flywire or PayMyTuition, depending on the student’s location and original payment method.