2316 Stop Payments/Check Cancellations

Document purpose

To establish the responsibility for processing stop payment and check cancellation requests.

effective

November, 2006

revised

May, 2022

Reviewed

May, 2022

Responsible Office

Comptroller

Approval

Comptroller

Policy

  1. The Office of the Comptroller is responsible for maintaining an effective and efficient system for stop payments and/or check cancellations. 

  2. Stop payment requests should be submitted to Accounts Payable using the Stop Payment/Reissue request located in Ben Helps: https://benhelps.upenn.edu immediately upon the discovery that a check has been lost or stolen. This notification must include the payee, the amount of the check and the reason for the stop payment request. 

  3. Cancellation of a check will occur only upon the receipt of the Stop Payment/Reissue Form.  A valid business reason is needed for the request of a cancellation of a check and should be included on the form.

  4. Replacement checks will be issued in a timely manner.