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Supplier/Payee Submission Form

Supplier/Payee Submission Form

Please use this form to submit your request to our BENHelps ticketing system. Upon receipt, your ticket will be assigned to an agent who will be in contact with you regarding your request.

To submit PO invoices, please send these to POINV@upenn.edu

In submitting invoices please note the following:

  • one pdf file per invoice
  • include PO # on invoice
  • multiple files can be sent per email

Please refer to the following legend in selecting the “Inquiry Type”

  • Supplier/Payee Portal Registration – for questions about registering on the Penn Supplier Portal.
    Terms – for questions about your company’s payment terms with the university.
  • Payment Method – for questions about the payment method which you paid (e.g. ACH, ePayables).
  • Purchase Order – for questions about a Purchase Order you have received from the university.
  • Invoice/Payment Status – for questions related to status of payments. (This is not for invoice submissions) Another option to see payment status is to view your invoices in the Penn Marketplace Portal.  If you don’t have access to the portal please contact your buyer to invite you to register.  ** If using this Inquiry Type, you must submit the Payment Status Inquiry Form Excel worksheet as an attachment.**
  • 1099 – for questions related to 1099 Misc or 1099 NEC.
  • Other  Disbursements – for other invoice and/or payment related topics.
  • Other  Procurement Services –  for other purchase orders and/or supplier related topics.