Cash & Debt Management has prepared the following as a resource for the most common questions you may have about managing incoming funds.
No. To help prevent fraud attempts, we do not post our General Receipts account information publicly.
Please send your request to firstname.lastname@example.org. Cash Management has bank reference letters for most University accounts.
The University has a variety of deposit options for those working remotely. Details can be found on the Depositing Funds page.
BEN Deposits dropped at the Franklin Building are processed weekly while the University is working remotely. A member of Cash Management is on campus once per week (typically Monday) as well as the last business day of the month.
Access to the Franklin Building is currently limited to essential personnel. If you need access to the building in order to drop off deposits, please send your request to email@example.com. Access requests can take 1-2 business days.
Yes, the University can accept check and electronic payments received in a foreign currency. Checks received in a currency other than USD must be sent to Cash Management in accordance with the procedures listed in Depositing Funds. Electronic payments received in a foreign currency are converted upon receipt and deposited in the University’s account in USD.
There are three identifying features of a foreign check: written in a foreign currency, drawee bank is located outside of the U.S, and no 9-digit ABA number in the MICR line. If any of those features apply, the check should be deposited as a foreign check following the procedures listed in Depositing Funds.
Yes, any department that receives checks may use Remote Deposit Capture. There is an initial cost for the scanner that can range from $400-$700.
The most common reason is the transaction got posted to a different ledger account. Please send the transaction amount and date to firstname.lastname@example.org and a team member can search for the transaction.
Yes, the University has a relationship with CyberSource in order to accept credit cards online. You can find more details on the Credit Cards & PCI Compliance page.