[ Financial Systems ]
[ Applications Group ]
The Applications Group manages Penn's financial applications, BEN Financials, in order to support timely and meaningful
financial transaction entry and reporting. We facilitate compliance with generally accepted accounting principles, regulatory
requirements, and with Penn policies and procedures by enforcing adequate controls within the application systems. We work closely
with business owners in the Comptroller's Office, Purchasing Services, School and Centers, and Information Services and Computing (ISC)
to ensure that Penn's financial systems meet the University's needs.
[ Information Technology and Support ]
The ITS staff is dedicated to providing you with an efficient, easy to use, and completely interactive means of registering
and reviewing active technical and support requests. It is a way for you to reach us, and a channel for us to reach you.
With Footprints Help Desk software, users (that’s you) can closely monitor your Service Desk requests.
ITS Service Center
Support Provided: Mon-Fri, 7:00 AM - 5:30 PM
How the ITS Service Center Works
Using Footprints Help Desk software, users can create and review Service Request issues. Uncomplicated
menus will guide you directly to areas appropriate to your needs.
Footprints will process your request, email you a written confirmation (if desired), and explain how you can check on its status.