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U@Penn


University of Pennsylvania
Financial Systems
Suite 318/322 Franklin Building
3451 Walnut Street
Philadelphia, PA. 19104

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[ Financial Systems ]

[ Applications Group ]

The Applications Group manages Penn's financial applications, BEN Financials, in order to support timely and meaningful financial transaction entry and reporting. We facilitate compliance with generally accepted accounting principles, regulatory requirements, and with Penn policies and procedures by enforcing adequate controls within the application systems. We work closely with business owners in the Comptroller's Office, Purchasing Services, School and Centers, and Information Services and Computing (ISC) to ensure that Penn's financial systems meet the University's needs.


[ Information Technology and Support ]

The ITS staff is dedicated to providing you with an efficient, easy to use, and completely interactive means of registering and reviewing active technical and support requests. It is a way for you to reach us, and a channel for us to reach you. With Footprints Help Desk software, users (that’s you) can closely monitor your Service Desk requests.




How the ITS Service Center Works

Using Footprints Help Desk software, users can create and review Service Request issues. Uncomplicated menus will guide you directly to areas appropriate to your needs. Footprints will process your request, email you a written confirmation (if desired), and explain how you can check on its status.



Submit or Review your Support Request/Tickets via the ITS Help Desk  FootPrints Icon
(Requires PennKey Authentication)
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