Overview
Accounts Payable is responsible for processing invoices and issuing payments for vendors and individuals. This includes payments to foreign nationals, students, faculty, staff, and independent contractors.
Accounts Payable is also responsible for the voiding and reissuing of payments made by the University. Payments are made against approved purchase orders (POs) and using the Penn Marketplace (PME) electronic SP/Non-PO Payment Request forms. The Non-PO Payment Request form is used for payments when a PO cannot be issued.
Accounts Payable Contact Information
The Accounts Payable Office of the University of Pennsylvania eliminated the Accounts Payable email address (dofapsupp@pobox.upenn.edu) and the AP phone support line (215-898-2626).
For inquiries:
If you are a Penn employee please log into the BEN Helps Portal (https://benhelps.upenn.edu/support/home) to search solution articles, submit inquiries and forms (Stop/Reissues, 1099 Requests, PO Finally Close and PO Receipt Corrections). You can also submit a ticket.
If you are a Penn supplier or payee, please use the following options.
- If you are not already registered with our Penn Marketplace please reach out to your Penn Buyer and ask to be invited. Once registered you will have the opportunity to view your PO’s and invoices/payment statuses. We also encourage you to sign up for electronic payment.
- If you have inquiries please use the following form (https://www.finance.upenn.edu/supplier-payee-submission-form/).
We appreciate your assistance in helping us provide best-practice support.
Address
3451 Walnut Street Room 440
Philadelphia, PA 19104